A: Sorry, but every Woodfold Accordion Door is custom-made to size and cannot be returned. Besides, it’s highly unlikely that you’d want to!
Custom made products such as accordion doors, elevator doors, roll-up doors and shutters are manufactured to your specifications and no refunds or exchanges are possible. Orders placed with standard lead-times allow 3 business days for changes to be made by contacting the manufacturer.
Orders that require custom material, logos or paints/stains cannot be cancelled or changed after ordered.
Rush orders cannot be changed or cancelled after the next business day. Once your acknowledgement is received with a ship date there are no returns.